Billing & terms
The short version: quarterly or annual subscription, cancel any time, non-refundable unless the product failed to do its job.
Subscription
- IB Valley is a subscription, billed quarterly or annually in advance through Stripe. You choose the billing period when you subscribe inside the app.
- Your subscription renews automatically at the end of each billing period until you cancel.
Cancelling
- Cancel any time from your dashboard. No calls, no forms.
- Cancelling stops the next renewal. You keep full access until the end of the billing period you have already paid for.
- Your workspace files remain available for 30 days after your access ends.
Refunds
- Subscription fees are non-refundable, including for unused time, except where the product has materially failed to do its job. For example: you were unable to access your workspace for a sustained period because of a fault on our side.
- If you believe that applies, contact us within 14 days of the charge with a description of the issue. If we agree the product failed to perform its core function, we will refund the affected period.
- Changing your mind, or not using the product, is not grounds for a refund.
- Nothing in this policy affects your statutory rights under applicable consumer law.
Fair use
- One subscription is for one person. Account sharing or reselling access is grounds for termination without refund.
- IB Valley is a preparation tool. It is not affiliated with, or endorsed by, any bank or university, and it does not guarantee interview invitations or offers.