Billing & terms

The short version: quarterly or annual subscription, cancel any time, non-refundable unless the product failed to do its job.

Subscription

  • IB Valley is a subscription, billed quarterly or annually in advance through Stripe. You choose the billing period when you subscribe inside the app.
  • Your subscription renews automatically at the end of each billing period until you cancel.

Cancelling

  • Cancel any time from your dashboard. No calls, no forms.
  • Cancelling stops the next renewal. You keep full access until the end of the billing period you have already paid for.
  • Your workspace files remain available for 30 days after your access ends.

Refunds

  • Subscription fees are non-refundable, including for unused time, except where the product has materially failed to do its job. For example: you were unable to access your workspace for a sustained period because of a fault on our side.
  • If you believe that applies, contact us within 14 days of the charge with a description of the issue. If we agree the product failed to perform its core function, we will refund the affected period.
  • Changing your mind, or not using the product, is not grounds for a refund.
  • Nothing in this policy affects your statutory rights under applicable consumer law.

Fair use

  • One subscription is for one person. Account sharing or reselling access is grounds for termination without refund.
  • IB Valley is a preparation tool. It is not affiliated with, or endorsed by, any bank or university, and it does not guarantee interview invitations or offers.